Hello Ewe. Please wait while we find a CLEAR specialist to help
you.
Your question is: I keep receiving phone calls for someone
called Jason Lee who does not have this phone number. I thought I had it
resolved yesterday when I talked to your representative. Today I received
another phone call asking me to take a survey on how I would rate your
representative. I have not chosen Clear service. I do not want Clear service. I
do not want to be bothered with phone calls from your company. Please remove my
phone number from your list and do not call me with any more surveys.
You have been connected to Abigail.
Abigail: Thank you for
contacting Clear, my name is Abby.
Abigail: I am pleased to
meet you here online, Ewe and I hope you are having a great day today!
Abigail: I understand
that you do not have a Clear service and you would like to remove your phone
number from our list.
Ewe: Yes
Abigail: I am sorry to
hear that you are having this problem. I can definitely assist you with your
concern.
Ewe: Do not call me with a survey.
Abigail: Our records
show that your number was already listed on the Do not Contact list.
Ewe: I just received a phone call
from you a few minutes ago regarding a survey because I asked you yesterday to
remove me from your calling list.
Abigail: Yes, we do
random survey for those who were visited the Chat support.
Ewe: If you are on a do not call
list you should not be called for a survey.
Abigail: Phone opt-outs
will be updated within 10 business days.
Ewe: I will be very upset if I
receive any more phone calls from your company.
Abigail: I do apologize
for the inconvenience this may have caused.
Abigail: Please be
assured that you will no longer receive any phone call.
Abigail: Do you have any
other concerns that I can assist you with at this time?
Thank you for chatting with Clearwire. We value your feedback.
Please click here to answer a few questions about your chat experience.
What do you think, do you think I will receive another phone call? Would you chose this company to do business with? It started with their error for Jason's phone number and has become a pain for me.
And this is not even related to when I first got the phone and for several months I kept receiving phone calls and texts for Megan, who I figured out lives in IL, so when I received a phone call for her at 5am our time I told the person off and amazingly I have not received any more calls or texts since then.
1 comment:
We had someone giving out our phone number when they applied for credit cards. The person didn't pay their bills and the credit card companies kept calling up to 4 times each day. I asked and asked to have our number removed and was told it would be up to 90 before our number was removed from all the company's lists.
There should be some sort of recourse for people who continue getting calls after they have requested to be removed from call lists. I hope your problem ends quickly.
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